Request a replacement from the manufacture if the headsets within th 1 year warranty.The software enhances the user experience by providing valuable information about the state of their Plantronics audio. Users can customize their ringtone and ring location, configure presence updates, and more. You can disable your headset smart sensors through the Plantronics Hub software under the Settings Is your Voyager 5200 no longer working after the troubleshooting steps above? Plantronics Hub for Windows PC is a client application that allows users to control the settings on their Plantronics audio device. Blackwire 725 Savi 700 series Voyager Focus UC Voyager Legend UC Encore Pro 710 / 720 Savi 400 series Blackwire 3200 Blackwire 5200. To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds.ģ. Windows 7, 8, and 10 Plantronics HUB should be installed and running to continue using the call control functionality/hardware keys on the headset. A tone means the sensors need to be reset.Ģ. Step 4 On the next screen you’ll be looking for update. Step 3 Look for notifications that should appear in the upper right side of the screen. A talk time voice alert means sensors are working. Step 1 Download the Plantronics (now Poly) Hub Software Step 2 Once downloaded, make sure that your USB headset is plugged into a USB port on your computer. Wearing the Voyager 5200, tap the call button to test sensors. Once paired the LED lights will stop flashing and you'll hear "pairing successful" Reset Sensorsġ. While the headset LED lights start flashing blue and red, activate the Bluetooth on your mobile phone and search for new devicesĤ. With the Voyager 5200 headset power on press and hold the call button until you hear "pairing"Ģ. Hub Manager Professional Software makes programming and operation of Secured. Some phones have less efficient Bluetooth and will not give 7 hours of talk time on a single chargeġ.Let your headset completely run out of battery then give it a full charge.Disable Wideband Audio in the Plantronics Hub.Make sure your headset is paired to your phone.My headset doesn't give me 7 hours of talk time Download the Plantronics Hub and disable Wideband Audio.During the early days of the dot com boom, our online PC maintenance tools were skyrocketing. Reposition the headset on your ear as the sensors may not work PC Pitstop began in 1999 with an emphasis on computer diagnostics and maintenance.Make sure your Voyager 5200 headset is paired to your mobile phone.exe files) are deployed with a software update Plantronics Hub detects and downloads the correct format.For other helpful guides visit the Plantronics Voyager 5200 resource center Callers can't hear me / I can't hear callers Automatic file format detection Three Windows formats (32-bit and 64-bit.You can later edit the policy to extend to other groups or simply deactivate it. Test an update Create a new policy for a specific group or user to test a firmware or software update.Home > Notifications when firmware/software updates are available. Special mode settings There are special mode settings for several products that can only be configured by the user, not by a policy.Unlock a setting Any setting changed from the default is locked, greyed out from the user's view in Plantronics Hub, with a note "Managed by IT administrator." To unlock the setting, edit the policy, change the value setting to "Retain User's Setting/Retain Device Setting." (This unlocks the setting but does not change it back to the original default value.).Apply latest version from Plantronics With this version setting, updates are passed directly from Plantronics to the user.Silent updates will not work for Hub clients prior to 3.10.2. Previous version limitations If a user has a later version of Plantronics Hub than what is specified in a policy, the user is kept at the later version and not restored to an earlier version.
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